Doctor holding otoscope and examining patient ear

Free Hearing Tests in San Antonio & Schertz, TX

We strive to make hearing tests completely stress-free. Our compassionate staff and peaceful atmosphere make the experience a comfortable and enlightening one.

Here’s What You Can Expect During Your Hearing Evaluation:

First, our specialist will listen as you describe the history and status of your ears, hearing, balance, and tinnitus.

Next, your ears will be carefully examined visually using a video otoscope to find any problems in your external ear canal like earwax, debris, or abnormalities.

Then, we complete a full comprehensive hearing evaluation by testing your sound detection of tones and speech.

Our specialist will then explain the results of your hearing test and treatment recommendations, as well as answer all of your questions.

Frequently Asked Questions

Is the hearing test really free?

Yes. The hearing evaluation at San Antonio Custom Hearing has no cost. Appointments are required — call (210) 268-8229 to schedule at either our San Antonio or Schertz location.

What happens during the hearing test?

Your visit includes four steps: a discussion of your hearing, ear, balance, and tinnitus history; a visual ear examination using a video otoscope to check for earwax, debris, or other issues in the ear canal; a full hearing evaluation testing your ability to detect tones and speech; and a results review where your specialist explains your results and any recommended next steps.

Do I need a referral to schedule a hearing test?

No referral is mentioned as a requirement. The practice operates by appointment only, call to schedule directly.

What if the test shows I need hearing aids?

Your specialist will walk you through treatment recommendations after your evaluation and answer any questions. Financing options are available to help make hearing aids affordable, based on patient feedback shared on this page.

100% Client Satisfaction

    
 
 
       Posted on Google  
    Bonnie G 
 July 22, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Matt is very knowledgeable and takes time to explain
  
 
      Posted on Google  
    Joyce B 
 July 13, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Knowedgeable staff and great customer sevice!
  
 
      Posted on Google  
    D R 
 July 3, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Excellent professional competence
  
 
      Posted on Google  
    Edy C 
 June 3, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Compassionate and so helpful about my hearing loss and fixing it!!! Thank you
  
 
      Posted on Google  
    Carter k 
 March 5, 2026
 
 
 Trustindex verifies that the original source of the review is Google. I just had my one of three included follow up appointments w/my new hearing aids w/Custom Hearing Company, and it continues to be a great experience! The fit was off a bit and Matt made an adjustment and they feel great on and I hear so well now ! You may pay more at Custom Hearing Company, but I believe it is 100% worth your health and well being!
  
 
      Posted on Google  
    Larry F 
 February 23, 2026
 
 
 Trustindex verifies that the original source of the review is Google. My favorite appointments to keep. They are of the upmost friendliness, caring and professional medical team I have ever been to. Ashley and her husband Mathew are first class people with a first class office.
  
 
      Posted on Google  
    Brittney M 
 January 28, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Definitely recommend he was welcoming and professional made me feel very relaxed when taking my hearing test and explained every step  that was performed
  
 
      Posted on Google  
    Kathy L 
 January 19, 2026
 
 
 Trustindex verifies that the original source of the review is Google. Matthew and Ashley at San Antonio Custom Hearing are professional, friendly and very knowledgeable about hearing loss and hearing aids. They are always on time for appointments and are flexible if you need to reschedule an appointment. Matthew listens carefully to your needs and concerns, and he then provides solutions to your hearing loss. Loss of hearing can be such a frustrating disability. My small custom hearing aids that fit in my ear can hardly be seen and provide so much comfort when you can finally hear again. No more guessing at what someone says to you. If you are having issues, give SA Custom Hearing a try.

We Are Open

Book your free hearing test today! Call 210-268-8229 or send us a message:

Don't Forget

We are appointment only, please call to schedule your appointment.