Unpacking hearing aids

Hearing Aid Cleaning, Adjustments & Repairs in San Antonio

Hearing aids are sophisticated pieces of equipment that need to be maintained regularly. Cleanings and follow ups are recommended every 3-4 months in order to keep instruments working at peak performance.

We deep clean your hearing aids to improve the sound quality and lifespan of your instrument.  In addition, we check to make sure the instruments are working up to specs and answer any questions you may have.

We offer hearing aid adjustments and maintenance on the following hearing aid brands: Phonak, Rexton, Siemens, Signia, Starkey, Widex, Oticon, Sonic Innovations, Unitron, Resound.

Hearing Aids Repairs in San Antonio

Hearing aids have very small working parts and it’s not uncommon over time for a hearing aid to need a repair.  We offer in-house repairs and laboratory repairs on hearing aids on all major manufacturers. Repairs include either a 6 month to 1 year warranty per instrument.

insurance cover hearing aids/medicare cover hearing aids/Blue Cross Blue Shield

In-house repair: $75.00 per aid or Manufacturer Lab repair: $250.00-$360.00 per aid

We do repairs on the following hearing aid brands:

  1. Phonak
  2. Rexton
  3. Siemens/Signia
  4. Starkey
  5. Widex
  1. Oticon
  2. Sonic Innovations
  3. Unitron
  4. Resound

100% Client Satisfaction

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Bonnie G
July 22, 2026
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Matt is very knowledgeable and takes time to explain
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Joyce B
July 13, 2026
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Knowedgeable staff and great customer sevice!
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D R
July 3, 2026
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Excellent professional competence
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Edy C
June 3, 2026
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Compassionate and so helpful about my hearing loss and fixing it!!! Thank you
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Carter k
March 5, 2026
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I just had my one of three included follow up appointments w/my new hearing aids w/Custom Hearing Company, and it continues to be a great experience! The fit was off a bit and Matt made an adjustment and they feel great on and I hear so well now ! You may pay more at Custom Hearing Company, but I believe it is 100% worth your health and well being!
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Larry F
February 23, 2026
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My favorite appointments to keep. They are of the upmost friendliness, caring and professional medical team I have ever been to. Ashley and her husband Mathew are first class people with a first class office.
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Brittney M
January 28, 2026
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Definitely recommend he was welcoming and professional made me feel very relaxed when taking my hearing test and explained every step that was performed
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Kathy L
January 19, 2026
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Matthew and Ashley at San Antonio Custom Hearing are professional, friendly and very knowledgeable about hearing loss and hearing aids. They are always on time for appointments and are flexible if you need to reschedule an appointment. Matthew listens carefully to your needs and concerns, and he then provides solutions to your hearing loss. Loss of hearing can be such a frustrating disability. My small custom hearing aids that fit in my ear can hardly be seen and provide so much comfort when you can finally hear again. No more guessing at what someone says to you. If you are having issues, give SA Custom Hearing a try.
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