Privacy Policy
Welcome to https://sacustomhearing.com/ (the “Site”). We understand that online privacy is important to users of our Site, especially when conducting business. This Privacy Policy governs our practices with respect to Visitors who browse the Site without transacting business (“Visitors”) and Visitors who register to transact business and use the services offered by San Antonio Custom Hearing (“Authorized Customers”) (collectively, “Services”).
Personally Identifiable Information
“Personally Identifiable Information” refers to any information that identifies or can be used to identify, contact, or locate an individual, including but not limited to: name, address, phone number, fax number, email address, social security number, and credit card information. It does not include anonymous information or demographic data not connected to an identified individual.
Information We Collect
From All Visitors
We may collect basic user profile information from all Visitors.
From Authorized Customers
We may collect additional information, including:
- Names
- Addresses
- Phone numbers
- Email addresses
Organizations Collecting Information
In addition to our direct collection of information, third party service vendors—such as credit card processors, clearinghouses, and banks—may collect information from Visitors and Authorized Customers to provide services such as credit and insurance.
These third parties operate independently, and while we request transparency regarding their data practices, we do not control how they use the information they collect.
Some third parties act solely as intermediaries and do not store or use the information provided to them.
How We Use Personally Identifiable Information
San Antonio Custom Hearing uses Personally Identifiable Information to:
- Customize the Site
- Provide appropriate service offerings
- Fulfill buying and selling requests
- Email Visitors and Authorized Customers about opportunities or relevant information
- Respond to specific inquiries
- Provide requested information
Information Sharing
We may share Personally Identifiable Information about Authorized Customers with other Authorized Customers evaluating potential transactions.
We may also share aggregated demographic information about Visitors and Authorized Customers with affiliated agencies and third party vendors.
Visitors and Authorized Customers may opt out of receiving communications from us or agencies acting on our behalf.
Storage of Personally Identifiable Information
Personally Identifiable Information collected by San Antonio Custom Hearing is securely stored and accessible only to authorized employees or third parties as described above.
Visitor Choices Regarding Data Collection
Visitors and Authorized Customers may opt out of receiving unsolicited communications from us or our partners by following email instructions or contacting us at the address provided below.
Use of Cookies
Cookies are used for several purposes, including:
- Understanding Visitor preferences
- Tracking selected services
- Enhancing security for Authorized Customers
For example, if an Authorized Customer remains inactive for more than 10 minutes, the Site may automatically log them out.
Use of Login Information
San Antonio Custom Hearing may use login information—such as IP addresses, ISPs, and browser types—to:
- Analyze trends
- Administer the Site
- Track user movement
- Gather broad demographic data
Partners and Service Providers
We maintain partnerships with various vendors who may access certain Personally Identifiable Information on a need to know basis to evaluate service eligibility.
Our Privacy Policy does not govern how these third parties collect or use information.
Legal Disclosure
We may disclose Personally Identifiable Information:
- To comply with court orders, subpoenas, or law enforcement requests
- When necessary to protect the safety of Visitors and Authorized Customers
Security Measures
We take commercially reasonable steps to secure the Site and protect Personally Identifiable Information.
- Only qualified employees with passwords may access sensitive data
- Security systems and processes are regularly audited
- Sensitive information (e.g., credit card numbers, social security numbers) is protected with encryption protocols
However, electronic communications and databases may be subject to errors, tampering, or unauthorized access. We cannot guarantee that such events will never occur and are not liable for such occurrences.
Correcting Personal Information
Visitors and Authorized Customers may update or correct their Personally Identifiable Information by contacting us at:
Deleting or Deactivating Personal Information
Visitors and Authorized Customers may request deletion or deactivation of their Personally Identifiable Information by contacting us at:
Due to backups and system logs, complete deletion may not be possible. However, once deactivated, the information will be functionally deleted and will no longer be sold, transferred, or used in any way.
Changes to This Privacy Policy
We will notify Visitors and Authorized Customers of changes to this Privacy Policy by posting updates on the Site.
If changes may result in disclosure of previously restricted information, we will contact affected individuals to allow them to prevent such disclosure.
Links to Other Websites
https://sacustomhearing.com/ may contain links to external websites. Once you leave our Site, our Privacy Policy no longer applies.